Smoky Mountain Outdoors is one of the longest-running rafting companies on the Pigeon River, family owned and operating since 1993. Its outpost in Hartford sits about 45 minutes northeast of Gatlinburg, and trips leave from there by bus to the put-in. For cabin guests looking for a big summer adventure, it offers a full range of trips, from a first float for small children to a splashy Upper River run for thrill seekers.
The Upper River trip spends about 1.5 to 2 hours on the water and covers around 70 rapids from Class I to Class IV, with up to seven paddlers and a certified guide in each raft. It is open to ages 8 and up, or anyone at least 70 pounds. The Lower River is a family float for ages 3 to 7, the Extreme Upper trip is for ages 12 and up, and Upper and Lower combos are available. In spring and fall, natural-flow trips run on whatever the river is doing, with rapids that can range from mellow to Class IV.
From May through September, water releases are guaranteed on Tuesday, Wednesday, Thursday, Saturday and holiday Sundays; in spring and fall, levels vary. Arrive 30 minutes early at the Hartford outpost, not the Gatlinburg or Pigeon Forge reservation offices. Wear secure shoes with a heel strap, since bare feet and flip-flops are not allowed, and skip cotton in cool weather. Lockers cost $2 in cash, and a food truck serves barbecue on site.
Photo: Smoky Mountain Outdoors
The Upper River trip is for ages 8 and up or anyone at least 70 pounds. The Lower River float is designed for ages 3 to 7, and the Extreme Upper trip requires age 12 or older.
Check in at the Hartford outpost, 3299 Hartford Road, 30 minutes before your trip. Do not go to the Gatlinburg or Pigeon Forge reservation offices.
Secure shoes with a heel strap such as sneakers, water shoes or sport sandals. Bare feet and flip-flops are not allowed. In cool weather, wear quick-dry synthetic layers and wool or fleece socks.
Yes. Natural-flow trips run in September and October for ages 8 and up, with water levels that vary. Call (865) 430-3838 to confirm.
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