Accessibility Statement

Vantage Stays ("we," "us," "our," or "Company") is committed to ensuring that our website is accessible to all users, regardless of ability or disability. We believe that digital accessibility is essential to providing excellent service to our guests and property partners. This Accessibility Statement outlines our commitment and the measures we have implemented to make our website inclusive and user-friendly.

Our Accessibility Commitment

We are dedicated to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. We continuously work to improve the accessibility of our website and services. If you encounter any barriers to accessing content on our site, we encourage you to contact us so we can address your concerns promptly.

Accessibility Features and Implementation

We have implemented the following accessibility practices across our website:

• Semantic HTML structure that properly conveys the meaning and purpose of content
• ARIA labels and descriptions to provide context for screen readers and assistive technologies
• Keyboard navigation support, allowing users to access all interactive elements without a mouse
• Sufficient color contrast ratios to ensure readability for users with low vision
• Descriptive alt text for images to provide context for users relying on screen readers
• Responsive design that adapts to different screen sizes and viewing preferences
• Consistent navigation and page structure across all pages
• Form labels and error messages that clearly indicate required fields and validation issues
• Video content with captions and transcripts when applicable
• Skip links to bypass navigation and jump directly to main content

Known Limitations and Ongoing Improvements

While we strive to make our website fully accessible, we recognize that some third-party content and external services may have accessibility limitations beyond our direct control. We are committed to continuously improving our accessibility features and regularly testing our website against WCAG 2.1 AA standards. We welcome feedback from users about areas where we can enhance accessibility further.

How to Request Accommodations or Report Issues

If you experience difficulty accessing any part of our website or have accessibility-related questions, please contact us. We are committed to working with you to provide the information or services you need in an accessible format.

Contact Information:
Email: hello@vantagestays.com
Phone: (865) 408-1817
Address: Vantage Stays, 3354 Parkway, Pigeon Forge, TN 37863

Third-Party Content Disclaimer

Our website includes content from third-party providers such as payment processors, mapping services, social media platforms, and booking tools. While we strive to ensure these integrated services meet accessibility standards, we cannot fully control their accessibility features. If you encounter accessibility issues with third-party content, we encourage you to report it to us, and we will work to find accessible alternatives or workarounds when possible.

Feedback and Continuous Improvement

Your feedback is valuable to us. If you have suggestions for improving the accessibility of our website or services, please reach out to us using the contact information above. We regularly review accessibility feedback and incorporate improvements into our website updates and maintenance schedule.